Frequently Asked Questions
Find answers to common questions about appointments, referrals, preparing for your visit, insurance information, office locations, patient portal access, and outpatient dialysis resources.
If you do not see the answer you need, please contact our office for assistance.
Yes. The New York Nephrology Vasculitis & Glomerular Center provides specialized care for patients with vasculitis, glomerular diseases, and related inflammatory kidney conditions.
Yes. New York Nephrology provides care coordination and support for patients receiving dialysis treatment.
Yes. New York Nephrology is committed to early detection and coordinated care for patients with chronic kidney disease, also known as CKD.
New York Nephrology provides care for kidney disease, hypertension, dialysis-related needs, transplant-related care, and related nephrology conditions.
New patient information is available on the Patient Information page, including referral requirements, what to bring, insurance reminders, and visit preparation details.
Outpatient dialysis center links are available on the Patient Information page. Current resources include Fresenius and DCI.
Use the Patient Portal link on the website to access your account and practice-related information.
If you are unsure which location to contact, please reach out to our office and our team can help point you in the right direction.
Visit the Locations page to view office addresses, maps, directions, and location-specific details.
New York Nephrology has office locations in Albany, Clifton Park, Saratoga, Schenectady, and Troy.
Co-pays and deductibles are required at the time of service. Any remaining balance after submission to insurance is due within 30 days.
If your insurance requires a referral, please bring it to your visit. If you are having trouble obtaining a referral, a member of our staff can assist you before your appointment.
Yes. We recommend contacting your insurance carrier before your visit to determine whether your appointment, tests, or procedures are covered under your policy.
Please bring your insurance card and photo identification to each visit. Let our office know if there have been any changes to your personal, insurance, or contact information.
No fasting is required for your first appointment. If testing is needed, you will be given a return appointment.
Please bring your current medications in their original containers, insurance cards, photo identification, co-pay, referrals if required, and copies of your medical records if they have not already been sent by your referring doctor.
If you have been referred to New York Nephrology, contact the referring physician’s office to check on your appointment. You may also contact New York Nephrology if you have questions about your visit or which office location to use.
New York Nephrology accepts new patients by referral from another doctor. If you have been referred to our practice, please contact the physician who referred you to confirm the status of your appointment.
Still Have Questions?
If you have questions about your appointment, referral, insurance information, office location, or patient resources, our team can help.